Coffeeshop Headlines

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Extremely bad customer service. Was served today by very unfriendly blonde woman. Their Fyta legal weed is 2 to 3 euros more than the other shop in town. I was sold a gram of shake. Just sticks and crumbs. They wouldn't exchange it

Very good selection of bud , hash and pre rolls , staff are nice and quick with everything. Had some amazing gorilla glue and sky walker oG here. Dankje all

Large selection, reasonable prices and, as usual from Amsterdam Genetics, really good quality!

If they think they can rip you off they will. I asked for Indica on their menu they said that had none so I got the other indica on the menu only to find while smoking it this morning it's a garbage Sativa ammo. Joke I have a good mind to go Show them the difference but they already no. It's a tourist trap beware.

Coffeeshop Headlines in Zaandam is a well-known spot for both locals and tourists, offering a laid-back atmosphere and a solid selection of cannabis products. Located conveniently in the heart of the city, it's a popular choice for those looking to enjoy a relaxing experience in a comfortable setting. One of the key highlights of Headlines is its wide variety of cannabis strains. Whether you're a first-time user or a seasoned smoker, the menu has something for everyone, including popular strains, hash, edibles, and pre-rolled joints. The quality is consistent, and the staff is always available to give advice or recommendations, making sure you get the right product for your needs. The service at Headlines is friendly and professional. The staff is knowledgeable about their products and willing to engage with customers to ensure they feel at ease. For those who are new to cannabis or have questions, the team takes the time to explain the different strains and their effects, helping you make an informed choice. The interior of Headlines is clean and modern, with comfortable seating and a relaxed atmosphere. It's not overly large, but it has a cozy vibe that encourages you to stay and enjoy the ambiance. There's often soft music playing in the background, which adds to the laid-back environment. Whether you're there to socialize or just to unwind on your own, it’s a space that caters to both. The coffeeshop also offers a basic selection of drinks and snacks, including coffee, tea, and sodas to complement your visit. While the focus is clearly on the cannabis, these small extras enhance the overall experience without overshadowing the main attraction. In terms of pricing, Headlines is competitive with other coffeeshops in the area, offering good value for the quality of its products. The shop is well-maintained and organized, reflecting a sense of pride in both the service and the products they offer. Overall, Headlines Coffeeshop in Zaandam is a great spot for anyone looking to enjoy quality cannabis in a chill, welcoming atmosphere. Whether you're a regular or just passing through Zaandam, Headlines offers a reliable and pleasant experience that makes it worth a visit.

Weed is good but they don’t weight it correctly…. Always give you a couple of grams less

This is what they sold me at headlines, from a man with a beard. I was waiting a while and didnt understand what he was doing. Turns out he had put something in the middle of the hasj. And its substance is like glue/honey.

This place is a joke. Only go there when there is completely no other option. The quality/price is ridiculous. You pay 13 for weed that’s worth 8 in Amsterdam, the cashiers are always stoned, you ask for a gram they give you 2 etc. if you are a stupid tourist, the place is for you, otherwise stay away from there

It seems shameful and even illegal to me that you hide what you cut. There are several times that I have taken something that I did not choose. You also control the amount by going to the gram when you don't get it right I will not return to this coffeeshop before I quit smoking.

Super friendly staff speak English. Good product's good price. Highly recommend

Best in town; multiple prerolled options, cakes,sativa,indica,hybrid,hasj and rolling supplies. Happy blazing

I don’t partake very often, but I figured since I was in Amsterdam, why not? The young man was very helpful and provided me with a brownie and only one gram of marijuana. He gave me a lighter and filters for free! I didn’t see the tattooed lady another customer encountered. I was also advised of local laws, which are very loose compared to the USA! :-). Wonderful shopping experience! I would be a regular if I lived close by. :-) thank you!!

You go to the same coffeshop, straight 3 years in a row, I can say every day! And when you ask the guy for grinder, so I can make one joint in the shop, he tells you agressive NO and walks out the backdoor. Respect for customers 0. I guess I'll be buying weed from different place

I have been here about 80 times so far and never seen a single smile from any of the staff. The bud is okay but slightly overpriced, Amnesia should be €9/g at most. Today was the last day I shop here as they finally started skimming as well, see the photo of the “gram” I bought.

Shop, i goto, for more than 30 years. It's good and the quality always the best. Happy New Year!

Shop looks nice, prices seem decent but the customers service is appalling & it was due to that I didn’t even bother purchasing anything here. Woman at the counter was cold and didn’t even say hello or smile, also seemed reluctant to let me see or smell any of the buds. Would only go here if I can’t be bothered to walk to the coffee shop 10 mins down the road

The hash never try here but the weed if you don't spend 14 euros per gram it's grass no weed the workers also some times no good they want your money but no give you a good service you can found street dealers with more education and better treat. I write this after buy 10 times minimun so is not a hot moment I write the first idea I have. I don't understand how this coffee shop represent Amsterdam Genetics. On my list is the worst I try.

Good prices and great hours. I've been a regular for two years now and appreciate the cleanliness of the shop, as well as the increasing friendliness of the staff. A warm hello and a smile go a long way in ensuring positive customer experience :)

Small but nice collection of strains, quality ones, staff is aproachable and helpful

They scamed me . I bought gram and they gave 0.7 . Maybe that i am looking like a tourist. I dont reccomend this shop

Its a little bit of a trap here because you got a few people saying there’s good flower here but they are just normal weed smoker you can’t listen to them becuse They get high from anything . So this being said the quality is ok for a non experienced smoker . But if you know weed then you know this is not an option .We all know the reason we come here it’s because it’s local . There’s only 2 coffeeshops in the area . But FFS . This is the third time they serve customers in front of me . They care only about selling stuff and don’t look after people who really spend money here . I spend a few hundred EVERY MONTH . They still serve cumsoters in front of me … Unacceptable. And let’s be real if you live in Zaandam there’s coffe shop THE SQUAD 10 min walk from The Headlines. Go there you’re going to thank me later

I flew to Zaandam to visit a very good friend of mine who I’ve known for a good number of years, I asked him where can I get some lovely decent smoke from, to which he replied Headlines Coffeeshop. On arrival it looks very nice on the outside and I was welcomed very politely and made to feel at ease by the young Turkish guy, he was exceptional, to then having a blonde woman with face tattoos, come from the back and give me 1. Attitude 2. Dirty looks which as a customer makes me feel like I’m not welcome and did make me not come back until the Turkish man was working on his own, she also didn’t understand my order and when corrected on my order, I was met with such a foul attitude and the way she spoke was not acceptable being in the customer service/ hospitality industry I know you do not speak to customers in such a foul manner. In my opinion she made my experience not very enjoyable, the Turkish man and rest of the staff were brilliant. I didn’t respect how as well Dutch public were getting treated with respect but because I was English she didn’t show that same respect to me so I felt very discriminated against. Lastly but not least, I do think if this female wasn’t working in this shop you would get so much more business. I’m a big smoker and bud chaser and did love the options of everything on the menu just this lady made my visit to the shop very unenjoyable. I will add the Turkish man did tell her she can’t do that and to go back out the back. Apart from this experience it is a lovely coffeeshop and except the blonde lady with face tattoos all the other staff were exceptional. In my opinion customers should be treated with respect as they’re the ones putting money in your tills and keeping your business going. If you have a bad attitude or can’t be bothered to deal with customers in a professional way, you shouldn’t be in this industry/trade. I truly believe if this blonde lady wasn’t working there your coffee shop, would attract so much more custom.

Appreciate the clean store and convenient location. However, improvements are needed in service and product quality. All staff is rude and impolite, which makes the shopping experience unpleasant. The overall feeling is that you're unwelcome and that they have better things to do with their time. Also, recent products haven't matched previous quality standards. I noticed a steady decline in quality for a while now, especially for their sativa strains. Hoping the management will do something to enhance the customer experience, as I often bike to Hunter's in the North just to avoid the overall discomfort of shopping here.

Honestly their number 1 product was fire and at a reasonable price but the rest was mid, the staff can't even break a smile or give general chit chat. But the product alone is worth going.

Service is very bad they give you zero respect and also they not onece give to me lemon haze insted of amnesia im there two or three time per week always i coming with girlfriend and both of us take 5 grama everytime so thats 10grams two or three times per week and you dont get any respect from people who works there. I was i in coffeshopes all around Nederland only i didnt visit Alkmar,Utrecht and Groinigen and for sure from all coffeeshops this stuff is the worst stuff on world.. if you can avoid this wanna be Coffeeshop and give your money to people who really deserve it.

It is with great disappointment that I must express my dissatisfaction with the abysmal customer service provided by a Headlines coffeeshop in Zaandam. As an avid cannabis enthusiast, I have visited numerous establishments in the city, but my encounters at this particular establishment were nothing short of infuriating. During my initial visit, I was met with a female staff member who seemed more interested in avoiding eye contact and conversation than providing any sort of service. Her rudeness and unfriendliness were palpable, making me question if I had inadvertently intruded upon a private gathering rather than a place of business. Adding insult to injury, the staff members openly discussed our presence in Dutch, leaving us feeling both uncomfortable and alienated. Regrettably, my desire to give this place another chance led me to a second visit. To my disbelief, the male staff member on duty intentionally served us a different product than what we had specifically requested. This act of deceit was not revealed until we returned to inquire about the discrepancy, leaving us dumbfounded by the lack of transparency and honesty. The absence of any apology further exemplified the sheer disregard this establishment holds for its customers. It is disheartening to encounter such unprofessional conduct in an industry that thrives on customer satisfaction and enjoyment. Amsterdam is renowned for its coffeeshop culture, and there are plenty of establishments that uphold the values of hospitality, respect, and quality. As a consumer, I have the right to expect a basic level of courtesy and competence, both of which were utterly absent during my interactions with this coffeeshop. Given the limited number of coffeeshops in the area, I would strongly advise anyone seeking a positive and welcoming experience to steer clear of this establishment. Traveling further afield to find a more deserving coffeeshop is undoubtedly a more worthwhile endeavor than subjecting oneself to the disappointment and frustration that awaits at this location. To the management of this establishment, I implore you to reflect upon the impact your staff's behavior has on your reputation and the overall experience of your customers. It is imperative that you reevaluate your customer service practices and instill a sense of professionalism and respect within your team. In conclusion, my encounters at this Zaandam coffeeshop were marred by a dismissive and discourteous attitude from the staff, along with deliberate deception. I would not recommend this establishment to anyone seeking an enjoyable and welcoming cannabis experience.

Small menu! but has a great selection and good quality. Staff friendly and helpful too

The service is terrible, especially for tourists ! Definitely don’t expect to be spoken to with any kind of respect or receive a smile, the weed is okay for the price but can certainly get better quality & prices throughout the city & Amsterdam itself . Doesn’t let you look at the weed & gets pretty aggressive if you touch it or ask any questions other than how much. Shocking first experience of a coffee shop. I understand there may be certain rules that differ within shops themselves but for somebody who doesn’t understand the language or what those rules are. I’d advise going somewhere different as could ruin your full experience !!

Not bad but it should be made clear that this is a dispensary not a coffee shop. Nowhere to chill so nowhere to smoke.

Best quality you can get in the city, for the best price. Staff is generally welcoming and nice but don't expect a smile, they care for you in other ways. Exceptionally itemed menu, amazing cookies.

I went to this place a few days ago and the service was terrible. The guy at the register was extremely unpleasant. I made a mistake when I asked for what I wanted and instead of being helpful he was highly condescending and inpatient. I tried to order again so I could leave as soon as possible but he wouldn't stop escalating the argument. He screamed at me in front of the rest of the clients and my friends and insulted me in Dutch thinking I wouldn't understand, when I confronted him about this he denied it and tried to intimidate me as if he was looking for a fight. This was the most unprofessional staff I've ever had to deal with, I'm not going back, plus the weed selection was small and the prices too high compared to other places.

Very bad service, the workers/owners don't care about you they just want you to buy their trim and get out asap, very unfriendly, poor quality as well except on some rare occasions. I put 1 star because it is the only one open til midnight but I would 100% rather go somewhere else. Hope they improve one day

Very fast service. Nice selection and good quality. Watermelon is good

So it’s okay bud here! The prices are higher than in the city, and the joints were rolled poorly. All in all though, it’s close to where I’m staying so I’ll probably return.

Not as much choice as in some other places but the quality is amazing, everything is weighed out in front of you and the prices are pretty decent, this is now my favorite coffee shop in Zaandam

Nice.. weed was good and friendly enough sevice

Not bad at all. The prices are very good, the quality of the products are above average.

Good staff here. Nice place. Air con.

people making complains that they are not helped by the people working there wel but i disagree they are wonderful they help u the best way. yes it might that they forget to say hello to u but it is a bit busy

Best Coffeeshop in Zaandam. Always there when you need them most!

Best boss ever , best pac man ! Love and peace !!

But and go coffeeshop. Staff is very robotic. Weed quality is good.

What a good quality weed from this place. And the staff who also can speak Turkish, was very kind and smiling..) they call it ‘Ghost haze’

Good quality of Weed is available and we can fly high with the stuff. Located at the dead end of the street, feeling like a remote locality during night.Atmosphere inside the shop is not pleasent and it needs to be improved.

Good stuff and Nice service always

Poor quality weed. Doesn't get you high. Bad service also. I DO NOT RECOMMEND

Perfect location, great quality and fair prices! And they get better and better with their modern looks!

Weed not bad but Masterkush it's not a kush...

Amazing, friendly shop owner. I went there for the first time to pick up some weed and got a major discount, since I didn't bring any cash. Clean, good vibe coffee shop. They don't take pin so bring your cash!

Good coffeshop but always the same menu and you cannot pay by credit card. Only cash. Rest is ok !

This coffeeshop just got restored, much better than before I have to say but sadly the people working there are still the same. Very rude employees, they look always grumpy and sloppy, they never say “hello”, “thank you” or “goodbye”. They always have the same kind of weed and hash since almost 7 years and you can only pay cash. I go there only when I have no other choices. However the quality isn’t that bad and the promos are convenient.

Always friendly people and top products. Peace ✌️

Had a great time here friendly place! Can't wait for my next visit.

Good staff and place. Clean indoor environment. Will definitely drop by if I’m around there.

Good prices. Not many sorts. Cash only.

So far after 4 years, still going to the same coffeeshop, good stuff and good people, from top to bottom.

Cash only

Really nice stuff

I liked this coffeeshop,

Good precis like

Love this coffeshop. Love the haze and kush they got.. Great staff and a nice place to hang out and smoke

Great Coffeeshop selling quality product - the Twizzler hash was excellent. Probably not a great place for first timers but a fantastic find for the seasoned toker.

A regular coffeeshop of the neighborhood, nothing special. Reasonable prices and friendly staff. You have to get a drink in order to sit and smoke inside.

Excellent weed, helpful staff but the atmosphere felt weird

I liked this coffeeshop, had a nice menu, friendly budtender & chilled out smoking room. Can’t recall the strain, but was 10/10

The staff were friendly, the locals not so much. It kinda felt like visiting a strangers house and accidentally using their favourite cup. Not relaxing to smoke in. However it has a busy takeaway, so watch out for the scooters flying around this cul de sac.

Very good coffeeshop. You can smoke everything inside from bong to vaporizer or a joint. The weed quality is also very good and i can recommend you Ghost for 14€.

If you are staying in zaandam then this is the easiest coffeshop to locate as it is located in the center but in a small dodgy looking street off main street. Trust me it's not only the location that is dodgy, the local people inside feel as if they hate you for being there. Which creates this negative atmosphere as all the locals keep staring at you and this feeling you get as soon as you walk in and try to speak to the bartender. Bad vibes at a coffeshop is a very bad sign. Also they don't offer great choice of "merchandise" stay away from it unless you didn't get the chance to go to Amsterdam which is 10 minutes away using the train from the nearby station.

Good place to chill and play backgammon

Best coffeeshop in Zaandam. You can even smoke inside and get a bevarage. They have great Holland weed and has and they do a discount at 5 grams.

Good quality, friendly staff

hidden in the back streets of zaandam a very lively coffeeshop has a nice atmosphire and good weed very busy though cant really smoke inside lack of space and to many people

Weed good, i love big buddha, staff not so friendly, small coffeelounge

I used to come here all the time, but lately most the personell give you a stink-eyed look and pretend to be all that great, but one guy is nice and his name is jannen or something like that, he's casual and nice to people, so shout out to jannen!!! he the cool guy over there!!! JANNENN!!!!! Edit: They got great deals though, worth a visit!

super weed, cheapest at town. 42eur for 5g really strong lemon haze. good deal!

Geven je toeristenwiet als je niet uitkijkt.. grote topjes, geen thc... maar San ook echt niets.... weggegooid geld dus.. never ging back there.

The shop was a while take away but is has changed you can buy your cannabis smoke it inside at a nice sphere ,music, watching Tv with privacy ,no annoying people... believe it has good quality with weed and hasj would prefere it. By the way the place is central but it on a blind alley way behind the shopping center if you enter the street only coffeeshop headlines is there at the end no other shops.

It jused to be a good and busy shop, nice owners, with the best prices and good afgane. Today the afgane is uselly very bad, and taste like handcream. Still they can have good products, if they just kept the dogs away from weeds. Sometimes the service was lousy, especially with the counterservant with th playstation, he kept you waiting for minutes. The old cafe sphere is gone, now you just can buy at a window, but not smoke or sit down with a cup of coffee. To bad...