undeetimis - vor 1 Monat
Its a little bit of a trap here because you got a few people saying there’s good flower here but they are just normal weed smoker you can’t listen to them becuse They get high from anything . So this being said the quality is ok for a non experienced smoker . But if you know weed then you know this is not an option .We all know the reason we come here it’s because it’s local . There’s only 2 coffeeshops in the area . But FFS . This is the third time they serve customers in front of me . They care only about selling stuff and don’t look after people who really spend money here . I spend a few hundred EVERY MONTH . They still serve cumsoters in front of me … Unacceptable. And let’s be real if you live in Zaandam there’s coffe shop THE SQUAD 10 min walk from The Headlines. Go there you’re going to thank me later
Jake Sysum - vor 1 Monat
I flew to Zaandam to visit a very good friend of mine who I’ve known for a good number of years, I asked him where can I get some lovely decent smoke from, to which he replied Headlines Coffeeshop. On arrival it looks very nice on the outside and I was welcomed very politely and made to feel at ease by the young Turkish guy, he was exceptional, to then having a blonde woman with face tattoos, come from the back and give me 1. Attitude 2. Dirty looks which as a customer makes me feel like I’m not welcome and did make me not come back until the Turkish man was working on his own, she also didn’t understand my order and when corrected on my order, I was met with such a foul attitude and the way she spoke was not acceptable being in the customer service/ hospitality industry I know you do not speak to customers in such a foul manner.
In my opinion she made my experience not very enjoyable, the Turkish man and rest of the staff were brilliant. I didn’t respect how as well Dutch public were getting treated with respect but because I was English she didn’t show that same respect to me so I felt very discriminated against.
Lastly but not least, I do think if this female wasn’t working in this shop you would get so much more business.
I’m a big smoker and bud chaser and did love the options of everything on the menu just this lady made my visit to the shop very unenjoyable.
I will add the Turkish man did tell her she can’t do that and to go back out the back.
Apart from this experience it is a lovely coffeeshop and except the blonde lady with face tattoos all the other staff were exceptional.
In my opinion customers should be treated with respect as they’re the ones putting money in your tills and keeping your business going. If you have a bad attitude or can’t be bothered to deal with customers in a professional way, you shouldn’t be in this industry/trade.
I truly believe if this blonde lady wasn’t working there your coffee shop, would attract so much more custom.
Ciprian Cimpan - vor 2 Monaten
Appreciate the clean store and convenient location. However, improvements are needed in service and product quality.
All staff is rude and impolite, which makes the shopping experience unpleasant. The overall feeling is that you're unwelcome and that they have better things to do with their time.
Also, recent products haven't matched previous quality standards. I noticed a steady decline in quality for a while now, especially for their sativa strains.
Hoping the management will do something to enhance the customer experience, as I often bike to Hunter's in the North just to avoid the overall discomfort of shopping here.
Jacky Lui - vor 2 Monaten
Honestly their number 1 product was fire and at a reasonable price but the rest was mid, the staff can't even break a smile or give general chit chat. But the product alone is worth going.
Gale 1412 - vor 3 Monaten
Service is very bad they give you zero respect and also they not onece give to me lemon haze insted of amnesia im there two or three time per week always i coming with girlfriend and both of us take 5 grama everytime so thats 10grams two or three times per week and you dont get any respect from people who works there. I was i in coffeshopes all around Nederland only i didnt visit Alkmar,Utrecht and Groinigen and for sure from all coffeeshops this stuff is the worst stuff on world.. if you can avoid this wanna be Coffeeshop and give your money to people who really deserve it.
Maurice Gomez - vor 3 Monaten
It is with great disappointment that I must express my dissatisfaction with the abysmal customer service provided by a Headlines coffeeshop in Zaandam. As an avid cannabis enthusiast, I have visited numerous establishments in the city, but my encounters at this particular establishment were nothing short of infuriating.
During my initial visit, I was met with a female staff member who seemed more interested in avoiding eye contact and conversation than providing any sort of service. Her rudeness and unfriendliness were palpable, making me question if I had inadvertently intruded upon a private gathering rather than a place of business. Adding insult to injury, the staff members openly discussed our presence in Dutch, leaving us feeling both uncomfortable and alienated.
Regrettably, my desire to give this place another chance led me to a second visit. To my disbelief, the male staff member on duty intentionally served us a different product than what we had specifically requested. This act of deceit was not revealed until we returned to inquire about the discrepancy, leaving us dumbfounded by the lack of transparency and honesty. The absence of any apology further exemplified the sheer disregard this establishment holds for its customers.
It is disheartening to encounter such unprofessional conduct in an industry that thrives on customer satisfaction and enjoyment. Amsterdam is renowned for its coffeeshop culture, and there are plenty of establishments that uphold the values of hospitality, respect, and quality. As a consumer, I have the right to expect a basic level of courtesy and competence, both of which were utterly absent during my interactions with this coffeeshop.
Given the limited number of coffeeshops in the area, I would strongly advise anyone seeking a positive and welcoming experience to steer clear of this establishment. Traveling further afield to find a more deserving coffeeshop is undoubtedly a more worthwhile endeavor than subjecting oneself to the disappointment and frustration that awaits at this location.
To the management of this establishment, I implore you to reflect upon the impact your staff's behavior has on your reputation and the overall experience of your customers. It is imperative that you reevaluate your customer service practices and instill a sense of professionalism and respect within your team.
In conclusion, my encounters at this Zaandam coffeeshop were marred by a dismissive and discourteous attitude from the staff, along with deliberate deception. I would not recommend this establishment to anyone seeking an enjoyable and welcoming cannabis experience.
Dre - vor 4 Monaten
Small menu! but has a great selection and good quality. Staff friendly and helpful too
INGRAM mac10 - vor 6 Monaten
The service is terrible, especially for tourists ! Definitely don’t expect to be spoken to with any kind of respect or receive a smile, the weed is okay for the price but can certainly get better quality & prices throughout the city & Amsterdam itself . Doesn’t let you look at the weed & gets pretty aggressive if you touch it or ask any questions other than how much. Shocking first experience of a coffee shop. I understand there may be certain rules that differ within shops themselves but for somebody who doesn’t understand the language or what those rules are. I’d advise going somewhere different as could ruin your full experience !!
Kris V - vor 7 Monaten
Not bad but it should be made clear that this is a dispensary not a coffee shop. Nowhere to chill so nowhere to smoke.
Barnabás Gyula Csermely - vor 8 Monaten
Best quality you can get in the city, for the best price. Staff is generally welcoming and nice but don't expect a smile, they care for you in other ways. Exceptionally itemed menu, amazing cookies.
Marco Rodríguez - vor 8 Monaten
I went to this place a few days ago and the service was terrible. The guy at the register was extremely unpleasant. I made a mistake when I asked for what I wanted and instead of being helpful he was highly condescending and inpatient. I tried to order again so I could leave as soon as possible but he wouldn't stop escalating the argument. He screamed at me in front of the rest of the clients and my friends and insulted me in Dutch thinking I wouldn't understand, when I confronted him about this he denied it and tried to intimidate me as if he was looking for a fight. This was the most unprofessional staff I've ever had to deal with, I'm not going back, plus the weed selection was small and the prices too high compared to other places.
E. Ruiz - vor 9 Monaten
Very bad service, the workers/owners don't care about you they just want you to buy their trim and get out asap, very unfriendly, poor quality as well except on some rare occasions. I put 1 star because it is the only one open til midnight but I would 100% rather go somewhere else. Hope they improve one day
069 SK - vor 11 Monaten
Very fast service. Nice selection and good quality. Watermelon is good
Cats Kale - vor 11 Monaten
So it’s okay bud here! The prices are higher than in the city, and the joints were rolled poorly. All in all though, it’s close to where I’m staying so I’ll probably return.
Arthur F - vor 11 Monaten
Not as much choice as in some other places but the quality is amazing, everything is weighed out in front of you and the prices are pretty decent, this is now my favorite coffee shop in Zaandam
Antonio Green - vor 1 Jahr
Nice.. weed was good and
friendly enough sevice
Pooohtin Will Die - vor 1 Jahr
Not bad at all. The prices are very good, the quality of the products are above average.
Desmond Gallagher - vor 1 Jahr
Good staff here. Nice place. Air con.
Oz - vor 1 Jahr
people making complains that they are not helped by the people working there wel but i disagree they are wonderful they help u the best way. yes it might that they forget to say hello to u but it is a bit busy
Erik _ - vor 1 Jahr
Best Coffeeshop in Zaandam.
Always there when you need them most!
Tynu Costea - vor 1 Jahr
Best boss ever , best pac man ! Love and peace !!
Amir Luzon - vor 1 Jahr
But and go coffeeshop. Staff is very robotic. Weed quality is good.
Melih Yılmaz - vor 1 Jahr
What a good quality weed from this place. And the staff who also can speak Turkish, was very kind and smiling..) they call it ‘Ghost haze’
Gopikrishna S - vor 1 Jahr
Good quality of Weed is available and we can fly high with the stuff. Located at the dead end of the street, feeling like a remote locality during night.Atmosphere inside the shop is not pleasent and it needs to be improved.
Mazen MK - vor 1 Jahr
Good stuff and Nice service always
Mirek B. - vor 2 Jahren
Poor quality weed. Doesn't get you high. Bad service also. I DO NOT RECOMMEND
Tugce Bayramoglu - vor 2 Jahren
Perfect location, great quality and fair prices! And they get better and better with their modern looks!
Piotr Kłodkowski - vor 2 Jahren
Weed not bad but Masterkush it's not a kush...
B.H. Vo - vor 2 Jahren
Amazing, friendly shop owner. I went there for the first time to pick up some weed and got a major discount, since I didn't bring any cash.
Clean, good vibe coffee shop.
They don't take pin so bring your cash!
Michal Bosch - vor 2 Jahren
Good coffeshop but always the same menu and you cannot pay by credit card. Only cash. Rest is ok !
Mattia Rubeca - vor 2 Jahren
This coffeeshop just got restored, much better than before I have to say but sadly the people working there are still the same. Very rude employees, they look always grumpy and sloppy, they never say “hello”, “thank you” or “goodbye”.
They always have the same kind of weed and hash since almost 7 years and you can only pay cash. I go there only when I have no other choices. However the quality isn’t that bad and the promos are convenient.
Tom L - vor 2 Jahren
Always friendly people and top products. Peace ✌️
McKenzie Donald - vor 2 Jahren
Had a great time here friendly place! Can't wait for my next visit.
Zack Battey - vor 2 Jahren
Good staff and place. Clean indoor environment. Will definitely drop by if I’m around there.
Emil Gil - vor 3 Jahren
Good prices. Not many sorts. Cash only.
Hosam Lakouidi - vor 3 Jahren
So far after 4 years, still going to the same coffeeshop, good stuff and good people, from top to bottom.
Lopatin Vladimir - vor 3 Jahren
Javier galvan hernando - vor 3 Jahren
Really nice stuff
Mezar mo - vor 3 Jahren
I liked this coffeeshop,
Jack hawin Pinzon gonzalez - vor 3 Jahren
Good precis like
BunnyB Th3Produc3r - vor 3 Jahren
Love this coffeshop. Love the haze and kush they got.. Great staff and a nice place to hang out and smoke
Richard Lawrence-Day - vor 3 Jahren
Great Coffeeshop selling quality product - the Twizzler hash was excellent. Probably not a great place for first timers but a fantastic find for the seasoned toker.
Andrew Kouniakis - vor 3 Jahren
A regular coffeeshop of the neighborhood, nothing special. Reasonable prices and friendly staff. You have to get a drink in order to sit and smoke inside.
Jamie Strickland - vor 3 Jahren
Excellent weed, helpful staff but the atmosphere felt weird
Tommy TheYid - vor 4 Jahren
I liked this coffeeshop, had a nice menu, friendly budtender & chilled out smoking room.
Can’t recall the strain, but was 10/10
Brendan Power - vor 4 Jahren
The staff were friendly, the locals not so much. It kinda felt like visiting a strangers house and accidentally using their favourite cup. Not relaxing to smoke in. However it has a busy takeaway, so watch out for the scooters flying around this cul de sac.
itss jonas - vor 4 Jahren
Very good coffeeshop. You can smoke everything inside from bong to vaporizer or a joint. The weed quality is also very good and i can recommend you Ghost for 14€.
Feras Smadi - vor 4 Jahren
If you are staying in zaandam then this is the easiest coffeshop to locate as it is located in the center but in a small dodgy looking street off main street. Trust me it's not only the location that is dodgy, the local people inside feel as if they hate you for being there. Which creates this negative atmosphere as all the locals keep staring at you and this feeling you get as soon as you walk in and try to speak to the bartender. Bad vibes at a coffeshop is a very bad sign. Also they don't offer great choice of "merchandise" stay away from it unless you didn't get the chance to go to Amsterdam which is 10 minutes away using the train from the nearby station.
Jim Hagon - vor 4 Jahren
Good place to chill and play backgammon
We Do Film - vor 4 Jahren
Best coffeeshop in Zaandam. You can even smoke inside and get a bevarage. They have great Holland weed and has and they do a discount at 5 grams.
Minc of Bane - vor 4 Jahren
Good quality, friendly staff
Joseph Threapleton - vor 4 Jahren
hidden in the back streets of zaandam a very lively coffeeshop has a nice atmosphire and good weed very busy though cant really smoke inside lack of space and to many people
Nacho Mendez - vor 4 Jahren
Weed good, i love big buddha, staff not so friendly, small coffeelounge
Dingle Berry - vor 7 Jahren
I used to come here all the time, but lately most the personell give you a stink-eyed look and pretend to be all that great, but one guy is nice and his name is jannen or something like that, he's casual and nice to people, so shout out to jannen!!! he the cool guy over there!!! JANNENN!!!!!
They got great deals though, worth a visit!
Adrian Wałasiński - vor 7 Jahren
super weed, cheapest at town. 42eur for 5g really strong lemon haze. good deal!
patrick felter - vor 8 Jahren
Geven je toeristenwiet als je niet uitkijkt.. grote topjes, geen thc... maar San ook echt niets.... weggegooid geld dus.. never ging back there.
can koc - vor 10 Jahren
The shop was a while take away but is has changed you can buy your cannabis smoke it inside at a nice sphere ,music, watching Tv with privacy ,no annoying people... believe it has good quality with weed and hasj would prefere it. By the way the place is central but it on a blind alley way behind the shopping center if you enter the street only coffeeshop headlines is there at the end no other shops.
Cannabis Around Nations - non profit - vor 10 Jahren
It jused to be a good and busy shop, nice owners, with the best prices and good afgane. Today the afgane is uselly very bad, and taste like handcream. Still they can have good products, if they just kept the dogs away from weeds.
Sometimes the service was lousy, especially with the counterservant with th playstation, he kept you waiting for minutes. The old cafe sphere is gone, now you just can buy at a window, but not smoke or sit down with a cup of coffee.